Nagelmackers takes care of both the personal and professional wealth of its clients. The bank's services are based on the combination of 275 years of experience and the use of innovative solutions such as openthebox. As Belgium's oldest bank, Nagelmackers focuses on the succession, management, and growth of its clients' assets.
In his role as Professional Clients Banker, Tony Van den Bulcke, together with his ten-member team, focuses on entrepreneurs. "Their professional and private assets are inextricably linked," he says. "After all, they draw a salary from their company, pay themselves dividends, and set up liquidation reserves that later become private funds. In short, the entrepreneur lives off the money they earn through their business."
Instantly Convinced
The thin line between personal and professional assets places Nagelmackers in a unique position. "We can just as easily discuss family planning, inheritance, investments, and private credit with our professional clients."
Openthebox plays a crucial role in this service. Tony Van den Bulcke explains: "After a test phase, we were instantly convinced of its added value. We had already worked with other tools, but they were much less comprehensive. Openthebox collects all relevant information from numerous sources on a single central platform. I use the tool daily and can’t imagine working without it. Recently, due to external circumstances, I couldn’t log in, and that was disappointing."
"This way, we avoid situations where we have to conclude at the end of a meeting that we can’t do anything for the client. That wouldn’t be very professional."
Identifying Healthy Companies
Van den Bulcke and his team use openthebox for three specific tasks: prospecting, preparation, and follow-up. "As part of qualitative prospecting, we use openthebox to detect healthy companies with the right profile through various parameters—liquidity, cash flow, available reserves."
Spiderweb
"Openthebox is also a very handy tool for preparing our client contacts. The spiderweb function helps us discover which individuals are linked to which companies. Unlike previously used solutions, openthebox excels in keeping, for example, people with the same name clearly separated. That accuracy and precision are significant advantages. Moreover, we notice that our clients highly value meticulous preparation."
"Through the spiderweb, we can also easily identify the directors and shareholders of companies. This is also valuable information. Hopefully, a link to the UBO register will be added in the future."
"Something Is Happening"
A third task for which Nagelmackers' professional clients bankers use openthebox is company follow-up. "The tool allows us to make a selection of potentially interesting clients based on various parameters," Tony Van den Bulcke explains.
"We then receive notifications, for example, when a company has filed a proposal for a merger. In such cases, you know: something is happening. In this way, openthebox is a user-friendly tool for discovering commercial opportunities."
Time Savings
According to Van den Bulcke and his team, using openthebox results in significant time savings. "Suppose you’re looking for information about a manager with a holding company, a property company, and two operating companies. In the past, this required an intensive search. Today, we can sketch a much better picture of the situation in a quarter of the time."
